The continuum of care for people with serious or chronic illness starts with meaningful and systematic patient engagement. People who are more engaged in their care have better outcomes, use fewer resources, and report more satisfaction with the care they receive. States can support patients and families in navigating difficult health care decisions by implementing a range of policy strategies that prioritize person-driven care for people with serious illness.
This webinar, generously funded by The John A. Hartford Foundation, features initiatives in the state of Washington that support patient engagement, as well as new tools from NCQA that can help states better track and measure what matters most to people with serious illness.
Moderator:
- Kitty Purington, Senior Program Director, NASHP
Speakers:
- Rani Snyder, Program Vice President, The John A. Hartford Foundation
- Dr. Caroline Blaum, Senior Research Scientist, NCQA
- Kristine Toppe, Assistant Vice President, State Affairs, NCQA
- Dr. Emily Transue, Medical Director, Washington State Health Care Authority
- Laura Pennington, Quality Measurement and Improvement Manager, Washington State Health Care Authority
