There is strong evidence that team-based primary care has significant benefits for patients and providers. Some care teams now include non-clinicians, such as medical assistants, health coaches, care coordinators, or community health workers. This requires both a financing source to support non-clincians’ services and training to integrate them with clinical care teams. This webinar provides context on the evidence supporting expanded roles for non-clinicians as members of care teams, and highlights case studies from two states, Maine and South Carolina, that have successfully leveraged Medicaid financing for non-clinician services and harnessed training opportunities to support expanded roles within redesigned primary care teams. This webinar is funded through NASHP’s NOSLO Cooperative Agreement with the Health Resources and Services Administration; a companion report, “Strategies for Supporting Expanded Roles for Non-Clinicians on Primary Care Teams,” followed this webinar.
- Moderator: Katharine Witgert, NASHP
- Melanie Giese, Director, South Carolina Birth Outcomes Initiative, South Carolina Department of Health and Human Services
- Jackie Stafford, Nurse Practitioner, CareSouth-Carolina
- Rhonda Selvin, Associate Medical Director, Maine Quality Counts
- Michelle Aldrich, Quality Improvement Specialist – Residency, MaineGeneral Medical Center
- Stephanie Calkins, MD, Director of Clinical Medicine for Residency Practices, MaineGeneral Medical Center