The Oklahoma Health Care Authority (OHCA) provides medical homes to most Medicaid enrollees through SoonerCare Choice, a primary care case management (PCCM) program. In January 2009, using recommendations from the provider community, the program underwent extensive revisions and identified the following goals:
- enhance patient choice and participation in health decisions;
- assure all members receive all necessary preventive and primary care;
- increase the provider network
- reduce inappropriate emergency department visits and hospitalizations;
- realign payment incentives to improve cost effectiveness and quality; and
- promote the use of health information.
| Forming Partnerships |
In 2007, an 11-member Medical Advisory Task Force, comprised of provider organization representatives and staffed by Medicaid, was formed and recommended providing every SoonerCare Choice member with a patient-centered medical home model. Chapter 166 of the 2008 Session Laws established a temporary 16-member Medical Home Task Force staffed by the Insurance Department to study implementation of patient-centered medical homes (PCMH) for private and public payers. Town hall meetings were convened across the state in Fall 2008. |
| Defining & Recognizing a Medical Home |
Definition: Joint Principles of a Patient Centered Medical Home. Recognition: Three-tiered, state-developed recognition tool for Medicaid providers. The Physician’s Agreement Addendum (attachment B-MH) contains the entire list of requirements for each tier. |
| Aligning Reimbursement & Purchasing |
SoonerCare Choice utilizes multiple payments to incentivize practice transformation. These payments include:
*Providers can use additional codes to bill for enhanced reimbursement when providing care outside of normal business hours. |
| Supporting Practices |
The SFY2010 Performance and Quality Report states that the Oklahoma Health Care Authority (OHCA) Quality Assurance and Improvement Department conducted 557 visits to educate providers on the medical home requirements from July 1, 2009 – June 30, 2010.
Oklahoma is currently piloting non-profit, administrative Health Access Networks (HANs) to support care coordination and quality improvement.
Oklahoma provides four profiles to selected providers biannually that give information about their patients' utilization and health care needs. Also, SoonerExcel, a pay-for-performance program, provides practice feedback on targets for Child Health Exams (Early Periodic Screening, Diagnosis, and Treatment [EPSDT]) and Breast and Cervical Cancer screenings. |
| Measuring Results |
The Oklahoma Health Care Authority (OHCA) uses HEDIS measures to evaluate performance.
The SFY2010 Performance and Quality Report describes that the OHCA Quality Assurance and Improvement Department uses standardized audit tools to conducts on-site reviews of contracted SoonerCare Choice providers.
Following the redesign of SoonerCare Choice, the number of patients contacting the Oklahoma Health Care Authority (OHCA) for same/next day access issues in a year decreased from 1670 in 2008 to 13 in 2009 to 4 in 2010.
The program has demonstrated a $29 decrease in per capita member costs (per patient/per year) from 2008-2010 while increasing evidence-based primary care services (including breast and cervical cancer screening).
A 2009 pediatric health survey showed an increase of more than 18 percent of patients between 2007 and 2009 who “always [received] treatment quickly.” A 2010 adult health survey found a similar increase of 8 percent for adults between 2008 and 2010. |
