Part 6 in the Transforming the Workforce to Provide Better Chronic Care:
The Role of Registered Nurses series.
Click to see the rest of the series.
CareFirst, a commercial insurer serving Maryland, northern Virginia, and the District of Columbia, utilizes local nurse care coordinators to support primary care providers within its patient-centered medical home program. Local care coordinators provide care coordination, care planning, and patient education to chronically ill CareFirst members through a combination of telephonic and in-person encounters.